Return & Refund Policy 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. Please see below for more information on our return policy. 

Please pay special attention to the items below ***marked in bold***


All returns must be postmarked within 60 days of the ***purchase date***. All returned items must be in new and unused condition, with all original tags and labels attached.

AlonTree Company must charge 15% for restocking fee for products.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and and mail your return to the following address:

AlonTree Company
Attn: Returns
[RMA #]
1465 Sand Hill Rd, Suite 1054
Candler, NC 28715

We strongly recommend that you use a trackable method to mail your return. Please note, you will be responsible for all return shipping charges. 


Please allow at least ***5 business days*** from the receipt of your item to process your return or exchange.  After receiving your return and inspecting the condition of your item, we will process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed by our company.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at:

USA 1-828-989-6500


Last updated 07.05.22